MWC 2024 Takeaways – AI, APIs and the Rise of Techco
At this year's Mobile World Congress—the telecommunication industry's largest annual gathering—100,000-plus attendees, including communication service providers' (CSPs) and professionals from telecom-adjacent industries, gained insights into current and future innovations.
MWC24 treated attendees to exciting demonstrations of how today's expanding connectivity is delivering new services in a variety of industries, such as manufacturing, transportation and healthcare. Much of the emphasis at MWC24 was on the industry's slow but steady progress at driving B2B revenue growth beyond core connectivity. Sessions highlighted technologies, initiatives and strategies to reduce costs, tap into new revenue streams and give CSPs a competitive advantage.
Read on for more insights into three of the most significant topics: artificial intelligence (AI), application programming interfaces (APIs) and the telco to techco transformation.
AI: Efficiency-Boosting Practical Uses
It's no surprise that AI took center stage at MWC24—exemplifying its pervasive influence in the telecom sector. With the focus on key uses cases, from enhancing network performance to revolutionizing customer experiences, attendees were enlightened on the transformative capabilities of AI, including VIP customer service, fraud detection and predictive maintenance.
Takeaway: CSPs face several pressing challenges when adopting advanced AI, with security at the top of the list. Organizations that implement AI gain access to vast amounts of personal, sensitive data that's vulnerable to unauthorized access, data breaches or cyberattacks. CSPs must use AI responsibly, protecting data privacy and communicating transparently about how customer data is used.
APIs: More Connections Mean More Revenue
APIs have heralded a new era of connectivity and revenue generation for mobile operators. Initiatives like the GSMA Open Gateway opened doors to seamless integration across global networks, fostering a fertile ground for innovation. Developers harnessed the power of APIs to enhance existing services and pioneer groundbreaking solutions, from combatting fraud to enabling immersive online experiences.
Takeaway: According to McKinsey research , the GSMA Open Gateway and other network API initiatives have the potential to create substantial value for the telecommunications industry in the next six years. In fact, if operators can make more of their network APIs accessible to enterprise developers and cloud providers, they could tap into an additional$300 billion market opportunity by 2030.
