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CSG Fiber – Scalable BSS for fiber providers
Replace your BSS without the risk—scale fiber profitably
Migrate in weeks, not years. Reduce OPEX. Unlock growth. When growth outpaces your systems, replace complexity with control — so you can scale without limits.
Delivering real results
20M+
Fiber subscribers
99%
Billing migration success
120
Days to launch
Why replace your current BSS?
The Risk You’re Running:
BEAD funds your build — not your billing, CX, or retention
Hard-coded, over-customized systems slow you down or force costly replatforms
Lack of post-install engagement drives early churn
Partner and enterprise monetization and automation get overlooked — until it’s too late
What CSG Fiber delivers
We give you a unified, modular SaaS platform that covers the four pillars of profitable fiber operations:
Billing & Revenue Management
Eliminate leakage and adapt pricing fast with SaaS billing and care built specifically for fiber providers
Customer Care & Engagement
Boost retention with unified omnichannel care tools, self-service and AI-driven personalization
Field Operations
Lower truck rolls with AI-enabled scheduling, dispatch, and workforce optimization to improve install SLAs