CSG Billing Manager

Streamline charging and billing

Billing Manager makes it easy to transform complicated transaction flows into a concise, elegant, and more accurate invoicing experience.

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Features that deliver real results

70%

improvement in bill run performance

94%

reduction in invoice dispatch time

51%

reduction in bill-related disputes

"CSG brings three very important things to their partnership with us: The best people, the best technology, and the best project execution."

Global Payment Network VP

Solutions

The billing platform for commercial and institutional bankers

Billing Manager is packed with billing features that create efficiencies, increase transparency, and automate the busywork associated with invoicing.

Real-time charging and invoice generation

Assemble real-time transaction reports that translate into precise invoices.

Highly accurate charge calculations
Multi-period invoicing
Multi-party invoicing

Better revenue capture and less remediation

Billing Manager automates the charging, invoicing, payment, receivables, and billing support functions that cost your team so much time and stress.

Frequently asked questions

Yes. Billing Manager is built for multi-entity billing environments. You can define client-specific invoice rules, configure line-item logic, and apply custom formatting based on product type, customer segment, or region—all without writing custom code. This flexibility makes it easy to support both retail and corporate billing needs in the same system, while reducing the risk of manual errors or reconciliation issues across fragmented platforms.

Billing Manager automatically tracks every step of the billing process—from upstream charge ingestion through final invoice generation. All transformations, rules, and billing events are time-stamped and version-controlled, creating a full audit trail that’s easily accessible to finance, compliance, and customer care teams. Whether you’re responding to a regulatory inquiry or investigating a client dispute, you’ll have the documentation and traceability to resolve issues quickly and confidently.

No. Billing Manager is modular and API-first, which means it can be deployed alongside your existing systems without requiring a full overhaul. It’s designed to complement—not disrupt—your current tech stack, giving you a faster path to modernization. Whether you’re consolidating multiple legacy systems or simply enhancing invoice generation and reporting, Billing Manager can scale with your needs and integrate smoothly with upstream and downstream systems.

Billing Manager consolidates pre-calculated charges from upstream systems and validates them before they are invoiced. This final layer of reconciliation ensures that no billable events are missed, duplicated, or misclassified—issues that often cause revenue loss in fragmented billing environments. By catching these issues before invoices are sent, the platform helps reduce disputes, improve cash flow predictability, and strengthen revenue assurance without requiring manual intervention or excessive remediation.

Unlike legacy billing stacks that are rigid, batch-oriented, and heavily customized, Billing Manager is built for real-time, high-volume use cases. It supports dynamic invoice logic, flexible deployment (cloud, hybrid, or on-prem), and deep integration across monetization systems. More importantly, it’s built with auditability, configurability, and scale at its core—helping financial institutions reduce time-to-cash, improve accuracy, and adapt billing models as their business evolves.