Turn event data into trusted revenue and AI-ready action.
When your data is fragmented, you move slower, take on more revenue risk, and make AI harder to scale. CSG Converged Mediation & Activation (CMA) helps you capture, clean, enrich, and activate data across legacy and 5G environments.
Process complex data with less effort
CMA unifies fragmented event flows, improves data quality, triggers downstream action, bridges legacy and 5G charging, and creates trusted data for AI.
Bring every event into one trusted flow.
Collect and normalize data from any network, service, or partner so your teams stop working from fragmented records and inconsistent logic.
Ingest data from multiple sources and formats.
Normalize records into consistent, usable data.
Correlate events across services and domains.
Enrich records with business and customer context.
Give downstream teams one cleaner source of truth.
Simplify charging across hybrid environments
Combine online mediation, IWF, and CHF support in one programmable layer so you can reduce charging complexity and monetize new services faster.
Support legacy and 5G charging flows together.
Route traffic intelligently between charging platforms.
Reduce OCS integration cost and complexity.
Add charging intelligence between systems.
Bring new charging models to market faster.
Catch bad data before it hits billing
Validate, de-duplicate, repair, and route records with more control so you can reduce billing errors, disputes, and revenue leakage.
Apply validation and threshold rules early.
De-duplicate and repair incomplete records.
Quarantine and resubmit exceptions faster.
Create full audit trails for each record.
Improve confidence in billing and settlements.
Give AI cleaner data to work with
Create continuous, enriched, governed event streams so your analytics and AI teams spend less time fixing source data and more time putting it to work.
Improve data consistency before it hits models.
Feed AI with richer event context.
Reduce AI project risk from fragmented inputs.
Support anomaly detection and smarter workflows.
Improve data consistency before it hits models.
Turn trusted event data into action
Use configurable activation workflows to trigger downstream actions, support service changes, and keep new offers and partner models moving.
Trigger downstream actions from trusted event data.
Support service activation and change workflows.
Reduce manual handoffs across systems.
Cut custom integration effort.
Move faster from event to business action.
Handle growth without reworking the platform
Run high-volume mediation and activation on a cloud-native platform built to process billions of events with the resilience large-scale operations need.
Scale horizontally and vertically as demand grows.
Support real-time and batch processing together.
Improve observability with modern monitoring tools.
Grow without constant re-platforming.
Trusted to process the data your business depends on
Built for the challenges you face now
CMA gives you one programmable layer to collect, standardize, enrich, route, and activate event data across your networks, services, and partners, so charging, billing, automation, and AI can work from the same trusted foundation.
One trusted pipeline for event data
Collect, normalize, enrich, and route event data across your business so downstream systems stop working from conflicting records.
A faster path to new services
Support 5G, IoT, wholesale, and partner models without adding new mediation silos or writing custom logic for every change.
Better action from better data
Use trusted event data to trigger downstream workflows faster, so monetization, fulfillment, and operations move with less friction.
Make the most of your data
See how CSG Converged Mediation & Activation helps you standardize, enrich, activate, and route event data so your charging, billing, partner, analytics, and AI teams can work from the same trusted foundation.
Related resources
Telco AI Enabler: Mediation’s Defining Role
Datos Banking Modernization Whitepaper
Batch Processing Vs Real-Time Processing: Choosing The Right Mediation Approach
