CSG Digital Partner Management

Build thriving ecosystems with partner management for telecom

Launch partner-led services faster, reduce settlement overhead, and build stronger relationships across onboarding, agreements, billing, reconciliation, and self-service. With AI applied where it matters, teams can get answers faster, resolve issues sooner, and reduce manual reconciliation effort across partner operations.

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One platform, infinite partners

Partner ecosystems create new revenue opportunities, but they also create operational drag. Whether you are managing MVNOs, roaming partners, IoT ecosystems, content providers, or wholesale relationships, CSG Digital Partner Management helps you run the full partner lifecycle with more control and less effort.

From first onboarding to final settlement, replace manual handoffs, disconnected systems, and spreadsheet-driven processes with a more scalable operating model that helps you move faster, protect margins, and keep partners aligned. Add AI that supports faster insight and operational execution—not more complexity.

Solutions

Build strong partner relationships at every stage

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Protect margins across the partner lifecycle

Get from agreement to execution faster with a more structured, scalable approach to partner onboarding and lifecycle management.

Bring MVNOs, roaming partners, content providers, IoT partners, resellers, and hyperscalers online faster
Reduce delays caused by manual handoffs and disconnected onboarding steps
Keep partner data and operating information current without duplicate work across systems
Improve time to revenue by removing friction at the start of the relationship
Troubleshoot configuration and operational issues faster with AI-assisted resolution to reduce onboarding and ramp-time friction for new users

Capabilities

Built to make partner operations easier to scale

Zero-touch onboarding

Stop being the bottleneck. Our self-service portals and automated catalog integration let partners register themselves, upload their catalogs, and get to market fast.

Advanced agreement management

Move beyond flat rates. Support sophisticated commercial models including tiered subscriptions, volume-based discounts, matrix rates, and minimum guarantees.

Multi-party billing, settlement & invoicing

Seamlessly handle settlements for unlimited partners across any model direct billing, cascade billing, or refunds. Ensure everyone gets paid accurately and on time, every time.

Industries

Purpose-built for you

Specific challenges require specific tools. We’ve built ours for telecom partner models, wholesale operations, and digital ecosystems.

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Telecommunications

Monetize 5G slicing and B2B2X bundles. Manage the complex web of content providers, cloud hyperscalers, and enterprise partners needed to deliver next-gen connectivity.

Built for telecom-scale partner ecosystems

<1%

revenue leakage

realized by an APAC operator with automated dispute management

35%

TCO savings

over five years for an EMEA operator using wholesale managed services

$8M

in annual savings

for a wholesale operator achieved through detecting and blocking fraudulent traffic

2.1B

CDRs processed monthly

by a leading EMEA operator

Trusted by providers managing complex partner ecosystems

We have reduced third-party vendors by 80% and maintained a consistently lean team despite growing by five times in less than 2 years. With CSG… we can onboard customers in 6–8 weeks instead of 9 months.

Tom GardnerDirector of Enterprise, Wholesale & IoT Products - Three Group Solutions

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Ready to build a thriving partner ecosystem?

Learn how CSG can help you onboard partners faster, automate settlement operations, improve partner transparency, and apply AI where it reduces manual effort and speeds decisions.