Power frictionless entitlement management at any scale

Entitlement management is the process of controlling and enforcing what services, features, or content a subscriber is authorized to access based on their plan, account status, or device. It governs access to capabilities like VoLTE, Wi-Fi calling, 5G data tiers, and RCS, ensuring subscribers receive exactly what they've purchased — nothing more, nothing less.

CSG EaaS was developed from the ground up as a multi-tenant EaaS platform with security as its prime cornerstone, including full ISO/IEC 27001 certification. Running on AWS enables services to be effortlessly scaled to meet the needs of carriers of all sizes worldwide. CSG’s commitment extends to rigorous compliance with global regulatory standards, including GDPR, the UK's Telecommunications (Security) Act 2021, and more. Additionally, through periodic testing by independent security specialists, we ensure industry best practice is applied throughout.

CSG EaaS is purpose-built for exactly this model. As an MNO or MVNE, you can expose entitlement capabilities — eSIM Quick Transfer, wearable activation, VoLTE, VoWiFi, and more — to your hosted MVNOs as a wholesale product, charging per device and per transaction. It's a proven way to unlock new B2B2C revenue streams.

Yes — and this is one of CSG EaaS's most unique advantages. Through Universal Entitlements, even light MVNOs without AAA infrastructure (Apple non-Carrier Partners) can access entitlements. This capability is exclusive to the platform and not available anywhere else on the market, making it a genuine on-ramp for operators at any stage of maturity.

Yes, and you don't have to rip and replace anything. EaaS supports parallel, or "dual," deployment, meaning it runs alongside your existing entitlement server. This lets you unlock next-gen capabilities like eSIM Quick Transfer and RCS without disrupting current workflows — a key differentiator that roughly 30–40% of operators with existing servers find particularly compelling.