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Report

CSG named a Challenger in the Gartner® Magic Quadrant™ for CPQ

The 2026 Gartner® Magic Quadrant™ for Configure, Price, Quote (CPQ) offers a detailed view of the evolving CPQ landscape, assessing vendors on both their ability to execute and the completeness of their vision.

CSG is proud to be included again in this year’s report.

As organizations look to modernize their revenue operations, this Gartner® analysis serves as a trusted resource for evaluating the technologies shaping the future of digital selling.

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Reading the Magic Quadrant™ report for CPQ will help you:

Understand which CPQ vendors are recognized in your industry

Use market insights to evaluate vendor approaches, product strengths and alignment with your business needs.

See how AI capabilities are evolving within CPQ

Discover how modern CPQ platforms are adopting generative AI, smarter configuration tools and advanced pricing models to support sales teams.

Learn how integration drives operational efficiency

Find out how CPQ solutions connect with CRM, ERP and billing systems to create a smoother quote‑to‑cash experience.

Benchmark your CPQ strategy against market leaders

Use Gartner® Magic Quadrant™ to evaluate your current tools and identify gaps in execution or vision.

Spot emerging trends before they go mainstream

Stay ahead of the curve with insights into automation, buyer behavior and the next wave of CPQ innovation.

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What differentiates CSG’s CPQ solution?

  • Keep control of the deal throughout the contract: CSG keeps negotiated products, pricing, discounts and approval rules connected throughout the customer lifecycle, helping CSPs maintain visibility, protect margins and retain commercial control as services evolve.

  • Turn the quote into the work needed to deliver it: CSG connects quoting, agreements, product models and order execution, turning approved quotes into the service orders and technical tasks needed for delivery. This helps reduce handoffs, order fallout and delays to revenue.

  • Use one telecom product model from offer creation through delivery: CSG uses a shared telecom product, pricing and rules model across offer design, quoting and ordering, helping CSPs launch offers faster and keep teams aligned.

  • Get telecom depth without replacing everything: CSG supports complex telecom sales while integrating with existing CRM, billing and operational systems, helping CSPs modernize quote-to-order without large-scale transformation projects.

Discover CSG Quote and Order

Gartner, Magic Quadrant for Configure, Price and Quote Application Suites, Mark Lewis, Luke Tipping, 22 January 2026.Gartner and Magic Quadrant are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.