Launch faster, scale smarter, and personalize with precision
From onboarding to monetization, Ascendon empowers businesses to launch new services, simplify billing, and deliver seamless customer experiences. Supports subscription, usage-based, hybrid, and multi-party billing on a single, cloud-native platform.
Transform how you launch, bill, and grow.
Simplify complex billing, deliver new digital services in weeks, and monetize every interaction in real time, all from a single platform.
Launch 85% faster: Go live in as little as 12 weeks and roll out new offers in days with tools built for speed and agility.
Scale without limits: Built on AWS, Ascendon supports millions of subscribers with the performance and reliability you need to grow.
Personalize with precision: Use real-time data and AI-powered insights to target offers, reduce churn, and increase lifetime value.
Process global usage data from one platform
CSG’s Quote-to-Cash solution combines Quote & Order and Ascendon to take every offer from configuration and pricing through order capture, billing, and real-time monetization on a single, cloud-native platform.
Launch and evolve digital services at speed
Ascendon unifies your teams so they can launch faster, fix issues sooner, and show up to customers as a single, cohesive brand.
Launch and evolve digital services fast
Design, test, and launch new digital services, bundles, and brands in weeks, not months. Empower product teams to iterate quickly with low‑code tools and reusable components instead of slow custom builds.
Unify billing and monetization across models
Support usage-based, hybrid, multi-party, and subscription billing on a single, cloud-native platform. Consolidate revenue streams, rating and settlement so finance and operations share a single source of truth for every customer and partner.
Orchestrate seamless digital customer experiences
Deliver consistent onboarding, account management, and self-service journeys across every channel. Remove friction at every touchpoint so customers can start, change, and manage services without ever needing to call your contact center.
Why CSG Ascendon
Grow ARPU and revenue
Monetize more with tailored bundles, add-ons, and partner offers that are easy to launch and evolve. Unlock new high-margin revenue streams by targeting the right customers with the right mix of services at the right time.
Launch new services faster
Go live in weeks, not months, with low-code configuration instead of slow, custom development. Test, learn, and refine offers continuously without waiting on long IT projects or risky big releases.
De-risk your modernization
Move off legacy billing at your own pace with a proven SaaS platform and phased migration approach. Run new digital brands and products alongside existing systems, then cut over when you’re ready with less disruption and lower risk.
Trusted to deliver real results
Recognized for excellence
Forrester Wave™: Merchant Payment Providers, 2024
CSG included in the Forrester Wave for Merchant Payment providers, highlighting our ACH processing and optimization services.
Gartner® Included in for 2025 Gartner Market Guide for CSP Customer Management and Experience Solutions, 2025
CSG Ascendon's inclusion in Gartner's Market Guide for CSP Customer Management validates our excellence in customer experience solutions.
IDC Major Player for IDC MarketScape: Worldwide Customer Experience Platforms for Telecommunications 2025 Vendor Assessment, 2025
CSG Ascendon and Xponent's Major Player designation in IDC MarketScape validates our leadership in telecommunications customer experience platforms.
MGI Leader for MGI: Agile Billing, 2025
CSG Ascendon's Leader designation in MGI's Agile Billing evaluation validates our industry-leading billing and monetization capabilities.
Included in Gartner® Market Guide for CSP Revenue Management and Monetization Solutions, 2025
CSG Ascendon's inclusion in Gartner's Market Guide validates our leadership in CSP revenue management and monetization solutions.
Gartner® Included in for Market Guide for CSP B2B Digital Marketplace Solutions, 2025
CSG Ascendon's inclusion in Gartner's Market Guide for CSP B2B Digital Marketplace Solutions demonstrates our leadership in digital marketplace innovation.
Gartner® Included in for Competitive Landscape: CSP Customer Management and Experience Solutions, 2025
CSG Ascendon's recognition in Gartner's Competitive Landscape report confirms our strong market position in customer management solutions.
Juniper Research Global Mobile Roaming Market report: 2025-2029, 2025
CSG Ascendon's recognition in Juniper Research's Global Mobile Roaming Market report confirms our expertise in mobile roaming solutions.
Omdia Challenger for Telecom Billing Market Radar - 2025, 2025
CSG Ascendon's Challenger status in Omdia's Telecom Billing Market Radar demonstrates our competitive strength in billing solutions.
Ready to reduce churn, boost ARPU, and drive loyalty?
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Related resources
CSG MVNO Solutions Brochure
CSG Named a Major Player in the 2025-2026 IDC MarketScape
Tech Talk with CSG: How AI is Transforming the Future of CSPs
